VITAS Advantage: 24/7/365 Clinical Care Support for Assisted Living Facilities

Patients' symptoms do not adhere to a 9-to-5 schedule, and neither does our team.
Is Your Patient Hospice-Eligible?

How VITAS Helps You

When your resident is nearing the end of life, they’ll want to remain where they call home–your assisted living facility (ALF). However, you’ll want assurance that partnering with a hospice won’t impact your staff’s routines or hinder quality metrics. You’ll also look for increased guidance and support in case your resident becomes acutely symptomatic while on hospice care.

VITAS is here for you, your staff, your resident and their family any time of day, evening or middle of the night, all year long–even on holidays and weekends. Whether you have a question about medications just after the pharmacy closes, or your resident is displaying new, alarming symptoms during a major holiday, VITAS’ team of in-house, regularly scheduled clinicians are ready to help whenever you need us.

Live Clinical Support 24/7

When you refer to VITAS, you can trust our Telecare clinicians to answer any questions your staff, your resident, their family or caregiver may have. When necessary, a VITAS clinician can respond in person to address and stabilize a symptomatic resident/patient, ensuring your staff always has backup in case complex medical needs arise.

If appropriate, VITAS can adjust the level of hospice care at any time to provide full-time clinical support or additional palliative measures until your resident’s symptoms are stabilized and pain is managed. This helps keep your resident comfortable and compliant in your facility.

Prevent ED Visits and Hospitalizations

If your resident is coping with aggressive symptoms or unmanaged pain, referring to VITAS can help you avoid 911 calls, ED visits and hospital admissions. Our admissions team responds to most referrals within 15 minutes, and typically meets you and your patient for a seamless transition of care within hours of a referral.

Once a patient is under VITAS’ care, emergent conditions can often be handled without emergency measures. No matter how complex or challenging your resident’s symptoms, VITAS offers hospice and palliative care solutions that many other hospice providers do not. Our priority is providing quality care, keeping your residents out of the ED to help improve your quality metrics and maintain your positive relationship with referring hospitals.